Coex Co., Ltd. attaches great importance to protecting the customer's privacy and complies with the Personal Information Protection Act and the Information Communication Network Promotion and Information Protection Act. Coex Co., Ltd. will inform you of the purpose and how the personal information provided by the customer is used and what measures are being taken to protect the personal information through the personal information processing policy.
Article 1. Purpose of Collecting and Using Personal Information
Coex Co., Ltd. collects personal information of customers as below to provide better quality services to users such as membership registration, smooth customer consultation and various services.
A. Purpose of use
① Pre-registration for the exhibition
② Contract fulfillment and fare allocation for service providing
③ Application for marketing and advertising
④ Statistics audit for the exhibition certificate
B. Collection Items of Personal Information
Article 2. Personal Information Retention and Use of Period
|Name, Mobile phone number, email address, interests
||Name, mobile phone number, email address, interests, company name, department, job title/position
||Name, mobile phone number, email address, business license number, company name, company name, department, job title/position
A. Coex Co., Ltd. shall destroy the personal information of the member without delay when the purpose of collection of the personal information is achieved
B. When there needs to be retained for the reason of confirmation of relationship related with transaction in accordance with related laws and internal policies, the purpose of collecting personal information above is to be held for a certain period of time although the principle of immediate cancellation will be activated as soon as it reached the purpose of collecting.
Article 3. Personal Information Sharing and Third Party Provision
A. Coex Co., Ltd. shall not use the personal information of the customer beyond the notice stated in the purpose of collecting and using personal information except for the consent of the customer or the provisions of related laws and regulations.
① Customer service: Automation World Secretariat
② Digital business card service: Automation World exhibitors
③ Audit for the exhibition certificate: Association of Korea Exhibition Industry
Affiliates above shall destroy the personal information of the member without delay when the purpose of collection of the personal information is achieved
Article 4. Consignment of Handling Personal Information
A. Coex Co., Ltd. entrusts the following personal information handling tasks to external professional companies for service implementation.
- Visitors’ registration service: EIMS International Co., Ltd.
Article 5. Procedures and Methods of Personal Information Destruction
A. Discard procedure
① Information entered by a user is transferred to a separate DB after the purpose is achieved (separate filing cabinet in case of paper). According to the internal policy and other information protection reasons. It is stored for a certain period and then destroyed.
② This personal information will not be used for any other purpose other than those held by law.
B. How to destroy
① Personal information printed on paper is crushed by crusher or destroyed by incineration.
② Personal information stored in the form of an electronic file is deleted using a technical method that cannot reproduce the record.
Article 6. Sending Advertising Information
A. Coex Co., Ltd. does not transmit commercial information for commercial purposes without prior consent of the customer.
B. When Coex Co., Ltd. sends the advertisement information by e-mail in order to optimize marketing for customers such as event information guide, it contains the customer's prior consent about the advertisement information transmission.
C. When sender transmits commercial information for commercial purposes to the customer who agrees to receive the advertisement via other than e-mail, such as facsimile or mobile phone text transmission, they takes necessary measures such as indicating the name of the sender. Take action to make it easier for you to find out: The name, contact, e-mail, address, and withdrawal notice of the sender,
Article 7. Feedback and Complaints
A. We value your feedback and you deserve the right to receive sincere responses at any time. We have set up a customer consultation phone for smooth communication with you.
【Customer Consultation Center】
○ E-mail : email@example.com
○ Phone : +82-2-6000-1024
B. Telephone consultation is only possible from 9:00 am to 6:00 pm. We will respond to your inquiries by e-mail, fax, and mail within 24 hours of receipt. However, after working hours or on weekends and holidays, it is the principle to process the next business day.
C. If you need to report or consult about other privacy infringement, please contact the following organizations.
- Personal Information Infringement Notification Center（www.118.or.kr / 118)
- Information Protection Mark Certification Committee（www.eprivacy.or.kr / 02-580-0533~4)
- Supreme Prosecutor's Office, Advanced Crime Investigation Department（www.spo.go.kr / 02-3480-2000)
- Cyber Terror Response Center（www.ctrc.go.kr / 02-392-0330)